Posted by bnetwork in
Gold Nugget Invest
Tuesday, June 30. 2009
GNI-GoldNuggetInvest
We here at GNI hope your summer is progressing in a fun and joyful fashion, devoid of any mishaps but with pockets filled from your successful investing with your trusted partners here in the world of Sports Arbitrage.
While we haven't made any bold announcements of late, that is not for any of you to think that things are not happening behind the scene(s). Todd had an unfortunate mishap a few weeks back and his recovery has necessitated our delay in rolling out some long-anticipated customer service enhancements. Do not despair, these enhancements and upgrades have only been delayed, NOT canceled or terminated; not a chance!
I. The engineers of Black Lotus in Southern California have advised us of some upcoming improvements as follows:
"Service affecting network maintenance scheduled for June 30th to July 1st, 2009!
Start: 06/30/2009 17:00 U.S. Pacific
End: 07/01/2009 11:00 U.S. Pacific
Black Lotus engineers will be retrofitting the Elite/Enterprise network at LA, CA to completely migrate customers away from legacy network equipment and to install a new distribution router with additional capacity and redundancy.
During this window there is the potential for a one-time outage of 15 - 30 minutes network wide and intermittent outages throughout the window as routing and physical paths are manipulated."
The bottom line, this is all good stuff that will enable us to provide better service, better security and happy customers!!!
These scheduled times can and will be subjected to possible delays and or schedule slips. What this means is there is the distinct potential for a one-time (or more) 15-30 minute outage spanning the entire network. Further, there is an equally distinct possibility of local, intermittent outages as routing and physical paths are manipulated to ensure optimum usability network-wide.
We encourage those of you who remain in contact with their up line /down line to pass the word, thus avoiding the anticipated "panic" that will invariably engross those newer members who are not aware of our steadfast committment to remain the most trusted on-line program that ever existed on the World Wide Web.
II. Some of you continue to swim in frustration over the inaccessability of being able to login to your GNI back office. Some common obstacles consist of the following:
a. PROPER EMAIL REGISTRATION. You need to register a Google (Gmail) email with us. Those of you who registered with Safe-mail, SBC, Cox, Verizon, Comcast, AOL, Yahoo, Juno so-on and so-forth need to obtain a Google, email address, send it to Todd via Ticket who will change this in the system.
NOTE: For those of you who have a significant investment, we WILL be asking for verification information such as an address. Those of you who have registered with nothing but a first name, are not giving him much to use for verification purposes. It is suggested less attention be paid to your referral issues and more attention be given to your own account to avoid the hassle(s) and potential loss of investment due to your willful neglect of complete registration information.
b. PROPER LOADING OF THE PIN CODE. Todd receives an awful lot of tickets from plan participants who indicate they have input eight or nine PIN codes "and it still is not accepting it...."
The procedure which ensures you are inputting a valid PIN code is quite simple. All that is required is for you, the user to ensure the GNI Browser page which calls for an updated PIN code remains open while you open your Gmail to obtain the PIN code. That's it!
Should you properly get to the point where your GNI browser asks for the pin code but you close out the page or you arrow back to get to your email or anything similar to this, you will render the PIN code stale and it won't work.
To clarify, once the GNI browser page asks for a one-time PIN Code, keep that window (page) open, open a new page to access your email to obtain the PIN code, cut and paste the PIN code and enter it into the box and you should be good to go.
c. Some of you, regardless of your actions and efforts, cannot successfully enter their account. In a situation such as this, you have sent multiple tickets, changed your email(s), communicated to us the roadblocks you face; we will do our best to accommodate you and prepare appropriate refunds.
In the event you are making this request inside your thirty day locking period, do not anticipate any refund until such time your locking period has expired.
III. REAL-TIME CUSTOMER SUPPORT. Phone (Skype) Support is forthcoming. The number has been secured (and you're going to like it); couple weeks time
IV. OUR OWN, PRIVATE FORUM. The skeleton has been installed and is being modified to accommodate the needs of the GNI Global community. We're going to try to accommodate those of you whose first language is NOT English, are not as technically knowledgeable or whose investment literacy is a bit less than others, all in the spirit of an enhanced GNI experience. It will be moderated by members with on-going support by GNI admin.
All of this, baring any unforeseen "mishaps" will be up and running, certainly before the end of July, probably much sooner.
In the meanwhile we wish all of our US domiciled clients a very joyous 4th of July Holiday, nothing less to our world-wide client base. Be safe, and always remember that 97.5% of the global community lives below the poverty level. Find a charitable cause and support it. The good feelings that resonate throughout is indescribable.
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